Booking a cleaning service is easier than ever with SweepSouth! Not only is it a swift process, but you can expect services of the highest quality for an end result you won’t believe. If you aren’t sure how to book a cleaning service, or where exactly to start, we’re going to show you how.
We’ve matched convenience with an ease of understanding to bring you a transparent booking process that takes as little time as possible. What are the steps to booking a cleaning service for your house? Get ready to find out below.
Step 1 – Go Onto The SweepSouth Website Or Download The App
We understand the need for apps nowadays and the convenience factor behind them. That’s why the SweepSouth app is available on the Apple app store and Google Play, for IOS and Android phones. Download the app and you can look forward to the following features:
- Book a cleaning service
- Reschedule or cancel your cleaning service
- Pick and change your SweepStars
- Rate SweepStars and the results of their booking
- Add multiple locations
- Add multiple cards for payment
Step 2 – Choose The Type Of Service You’re Looking For
When booking with SweepSouth, you get spoiled for choice by choosing from a range of cleaning services. While some companies only offer one type of service, SweepStars are available for various jobs to meet your needs and match your schedule. Choose from one of the 4 types of home services listed below:
- Home cleaning – For all of your indoor cleaning needs. You’ll be able to enter how many bedrooms and bathrooms need cleaning (all common areas are included), as well as any extra services you require. The extras are laundry & ironing, inside your fridge, inside your oven, inside your cabinets, interior windows, and interior walls.
- Outdoor cleaning – For all of your garden and outdoor area cleaning needs. You’ll get to choose from the following services you require: gardening, general cleaning, outside windows, car washing, and pool cleaning.
- Heaving lifting – If you’ve just moved into a new house, or you’re moving out, or maybe you need help decluttering in general, book a SweepStar to make the job easier and ease the burden of heavy lifting.
Step 3 – Enter Your Address
For us to find you and match you with a suitable SweepStar, we need to know where you’re based. You’ll have the option of entering your address or using your current location so that you can be matched to SweepStars close by to you. You aren’t bound to just one address – you can use multiple address details or locations for various houses, or to help family members out who may not be able to book themselves.
Step 4 – Enter Voucher Code Details
At SweepSouth, we love offering savings and giving our customers the most affordable prices. If you happen to come across a discount voucher, you can enter it into the ‘voucher code’ area and look forward to a discounted booking.
Step 5 – Enter The Number Of Rooms/Hours And Any Extras You Require
Once you’ve decided on the type of service you’re looking for, enter the details of your house, i.e. how many bedrooms and bathrooms need cleaning. All common areas are included in the booking. If it’s an outdoor service or heavy lifting booking, choose the type of outdoor service or the number of hours you need help for.
Step 6 – Choose The Frequency Of Your Service
We give you the option of making a one-time booking or a regular (recurring) booking. If you only need help once, choose the ‘One Time’ option, but if you would like your house to receive the professional expertise of a SweepStar on a regular basis, you’ll have the option of letting us know how often. With a regular booking, you can save up to 28%!
Step 7 – Choose A SweepStar
Because we value the idea of transparency and giving you as the customer as much choice to suit your needs, you’ll have the option of choosing from a range of vetted SweepStars. Their profile will showcase their rating (based on previous bookings), their skills, background checks they have undergone, and whether or not they mind working in homes with pets. If you aren’t satisfied with what you see, you can carry on looking until you find the perfect match for your home.
Step 8 – Make The Booking And You’re On Your Way
The final step is to confirm the booking and look forward to a clean home. You’ll receive a confirmation email with any important information relating to your booking. If you have any queries, you can reach out to the SweepSouth support team or the SweepStar who will be taking care of your home. We’re happy to help and answer any questions you may have.
In 8 easy steps and just a few minutes, you’re now ready for a SweepSouth booking that will transform your home. Share this post with friends and family who are also looking to create the perfect home setting, and don’t forget to give us feedback and rate your experience so that we know where improvements need to be made, and where we can improve the experience for you.